Privacy Policy

Last updated: July 2026

Lacus Grufo Cabins ("we", "us", "our") operates lacusgrufo.mom and provides lakefront vacation rental services in South Lake Tahoe, California. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit an inquiry, or book a cabin with us.

Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, and mailing address
• Booking information: travel dates, guest count, cabin preferences, and special requests
• Payment information: billing details processed through secure third-party payment providers
• Communications: messages you send via contact forms, email, or phone
• Technical data: IP address, browser type, device information, pages visited, and referral source

How We Use Your Information

We use personal information for the following purposes:

• Processing and managing cabin reservations and guest stays
• Responding to inquiries about availability, amenities, and local area information
• Sending booking confirmations, check-in instructions, and service-related updates
• Improving our website, marketing efforts, and guest experience
• Complying with legal obligations, tax requirements, and fraud prevention
• Enforcing our rental agreements and house policies

Legal Basis for Processing

Where applicable under GDPR or similar laws, we process personal data based on: performance of a contract (your reservation), legitimate interests in operating our business, consent (for marketing communications), and legal compliance.

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Payment processors to complete transactions securely
• Property management and housekeeping service providers
• Website hosting, email, and analytics service providers
• Law enforcement or regulatory authorities when required by law

All third-party providers are contractually required to protect your data and use it only for specified purposes.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, and reporting requirements. Booking records are typically retained for seven years for tax and compliance purposes.

Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. California residents may have additional rights under the CCPA. To exercise any of these rights, please contact us using the details below.

Cookies and Tracking

We use cookies and similar technologies as described in our Cookie Policy. You may manage cookie preferences through our consent banner or your browser settings.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Lacus Grufo Cabins
1847 Lake Tahoe Blvd
South Lake Tahoe, CA 96150, USA
Phone: (530) 541-2847